-Please arrive at least 5 minutes before your reservation time.
-If you will be late, Make sure to call the restaurant before your reservation time.
-If you are more than 30 minutes late, your reservation will be cancelled.
-As there are many Hiro locations, please make sure to state the correct location and the same name the reservation has been made under. Reservations mix ups uch as forgetting the reservation name or going to the wrong location have been increasing.
-Please be advised that not all Hiro loctions have Chinese speaking staff.
For reservations by phone we will ask you for:
-Reachable phone number
-Number of people